Cancellation or Refund Policy

All Flight/Hotel/Holiday/Activites Booking cancellation will be as per the information published in Booking details page and confirmation page of booking.

Flight Amendment and Cancellation Policy

Every booking made on Traveltor is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.Traveltor.com levies negligible amount of 300 Rs. per passenger/per sector for domestic and 500 Rs. per passenger/per sector for international air tickets as cancellation service charges.insurance fee if opted is non refundable. Zero Cancellation-Fee product premium charged at the time of booking is non-refundable.Convenience fees are non-refundable in all cases.Some bookings may be non-refundable as per the specific airline’s policy.Some bookings cannot be cancelled partially as per the specific airline’s policy.Cancellations can be made online or offline through Mybooking section or by sending an email to EaseMyTripWe assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.Amendment charges on Traveltor.com are subject to change as per the policy of the airline, which varies due to flight timings and booking class.To cancel the tickets within 24 Hrs of the journey, Traveltor recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds.In case of no-show or unutilized bookings, the customers are required to make requests for any valid refunds, as per the defined policies, within 90 days from the travel date in case of air/ cab/ and/or the date of check-in for hotel bookings. No refund would be payable for requests raised after the expiry of 90 days of travel date/ check-in as aforementioned and all unclaimed amounts for such no-show or unutilized bookings shall accordingly be deemed to have been forfeited. For cancellation requests received, the refund shall be processed at the earliest once request is received. In case of direct cancellation through airlines, refunds shall be processed post deduction of airline charges along with our service charge. All refunds shall be processed subject to processing of refunds by the respective airline/service provider. Please note convenience fee charged at the time of booking is not refundable.

Holidays Amendment and Cancellation Policy

For cancellations before 60 Days or more of the date of departure, 25% of the tour cost (if full paid) will be charged as cancellation charges.For cancellations before 30 Days of departure, 50% of the tour cost will be charged as cancellation charges.For cancellations before 15 Days of departure, 100% of the tour cost will be charged as cancellation charges.

Refund Policy for Flight/Hotel/Holiday/Activity Booking Cancellation

Traveltor will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through mybooking section or email. Refund against the cancellation of Hotel will be credited directly in customers mode of payment after receiving the refund amount from the Airlines, In case of Hotels from the Hotlier and for Activities from Activity Vendors.Traveltor will process refund within 72 only after receiving it from the concerned Airlines/hotel/transporter/other suppliers.Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions Wallet amount once used for any transaction the remaining amount in the wallet cannot be transferred to your bank account. However, can be used for future booking with us..

Refunds in cases where Airlines/Hotel is declared as Insolvent or Bankrupt

Traveltor shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolventThe customers or clients or agents shall not hold the Traveltor liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent.On the basis of assurity given by airlines/hotels/suppliers, Traveltor may sometimes refund amount to the customer but Traveltor reserves the right to recover the refunded amount on event of Airlines/hotels getting shut down/non-operational/bankrupt.